Shipping Policy

At Anas Cosmetiques, we strive to deliver your orders promptly and reliably. Below you will find the details of our shipping methods, costs, and delivery timelines.

Shipping Methods & Costs

Method	Delivery Time	Cost	Free Above
Colissimo Standard	2-3 business days	€7.50	€80
Colissimo Expert	1-2 business days	€10.90	€150
Colissimo International	4-9 business days	€16.50	€200

Order Processing

Orders are processed within 1-2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Order Tracking

Once your order is shipped, you will receive a confirmation email with a tracking number and a link to track your parcel on the carrier’s website. You can also view your tracking information by logging into your account and visiting your order details page.

Delivery Areas

We currently ship to addresses across France and select European countries through our partnership with Colissimo. For international shipping inquiries outside Europe, please contact our support team.

Delivery Issues

If your package has not arrived within the estimated delivery timeframe, please contact our support team at support@anascosmetiques.com with your order number. We will initiate an investigation with the carrier.

Shipping Restrictions

Some cosmetic products may be subject to shipping restrictions due to regulations on hazardous materials (e.g., aerosols, flammable products). We will notify you if any items in your order cannot be shipped to your location.